Web Conferencing Review

Why Web Conferencing?

In the technological world we live in, things change in the blink of an eye. Having the ability to hold web conferences instead of face-to-face meetings will allow you to keep up on recent developments and changes that your teams need to know about. Web conferencing services enable users to hold collaborative meetings with interactive whiteboard tools, give sales demonstrations, and stage presentations with full and select moderator control. You can also allow for roundtable discussions that will allow you to have a collaborative meeting. With parallel developments in telephony, such as VoIP, and available full duplex webcam support, users can defray the cost of traditional teleconferencing even further. In addition, with recording and playback tools available in the leading web conferencing service providers, audience members and other authorized users can access meetings, presentations and demonstrations repeatedly, or continually reference whiteboard sessions. This can also be a helpful tool for teaching sessions.

Web conferencing can also provide you with several financial advantages such as saving you on the cost of travel expenses. Since you no longer have to fly colleagues in for the big business meeting, you will save money. By using web conferencing services, you will reduce the overhead of meeting-related expenses such as a large conference room and hotel reservations.

Our review of web conferencing programs rates Infinite Web Conferencing the overall best, bet but we stress that the most important measure of any web conferencing program is how well it meets your personal needs. Take a look at our reviews of InterCall and ClickMeeting for other outstanding services that offer web conferencing with simplified pricing. Each of the ranked programs has advantages and disadvantages worth considering. Coupled with the reviews of each web conferencing service, we have provided articles on web conferencing services that will enhance your knowledge of the web conferencing world.

Web Conferencing Services: What to Look For

Web conferencing has become a common way to hold meetings for businesses and home users alike. As the internet has accelerated due to new methods of data transfer and new telecommunications media like VoIP, web conferencing has been enriched further, making it possible for meetings to occur in real time, with hands-on interaction and advanced multimedia integration.

Despite the advances made by web conferencing, not all programs are created equally. Below are the criteria TopTenREVIEWS used to evaluate web conferencing services: 

Audio and Teleconferencing Features
Web conferencing shouldn’t be a cheap substitute for physical, location-based conferences. Rather, they should be an improvement upon them or equal to them. By offering a variety of feedback and interactive whiteboard tools, as well as other features to simplify the meeting process and make ad hoc or improvised meetings a possibility, web conferencing can improve the quality of meetings, making them more focused and interactive.

Video and Webcam Features
The purpose of web conferencing is to provide a means by which companies can effectively present and demonstrate visual media that cannot be shared over the phone. A great tool that must be high quality is the whiteboard. The whiteboard allows presenters to draw and highlight images on the shared desktop image or a blank white screen. The participants must have the ability to comment and be recognized by the presenter or other users.

Security Features
As the internet has advanced, evolved and expanded, so too have its threats. Web conferencing programs should offer seamless security with user registration and authentication and end-to-end encryption while remaining firewall-friendly.

Help & Support
Web conferencing is fairly complicated. Even those with experience in teleconferencing and video conferencing may find themselves in need of assistance. Web conferencing programs should come with built-in help menus and step-by-step guides for every stage of the meeting, from initiation to termination. Web conferencing services should also provide helpful resources on their site in the form of tutorials, guides, FAQs sections, knowledgebases, direct chat and moderated forums. Many web conferencing providers also offer 24/7 support for meetings.

Ease of Use
It is very easy to become flustered with web conferencing services. They are all very different but yet accomplish the same thing. The services should have tutorials and step-by-step startup instructions. Navigation between the varying tools should be easy. Relaying your thoughts through the online services should not be hindered because of technical difficulties caused by the program you're using.

Web conferencing services are a functional and cost-effective technology that provides consumers with an alternative to physical, location-based meetings.

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Infinite Conferencing InterCall ClickMeeting Adobe Connect Pro MegaMeeting WebConCentral GoToMeeting Microsoft Office 365 WebEx FUZE Meeting
Infinite Conferencing InterCall ClickMeeting Adobe Connect Pro MegaMeeting WebConCentral GoToMeeting Microsoft Office 365 WebEx FUZE Meeting
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Lowest Monthly Price
Visit Infinite Conferencing
$35.00
Visit InterCall Unified Meeting
$39.00
Visit ClickMeeting
$8.00
Visit Adobe Connect Pro 8
$45.00
Visit MegaMeeting Professional
$45.00
Visit WebConCentral Medium
$49.00
Visit GoToMeeting
$49.00
Visit Microsoft Office 365
$22.50
Visit WebEx
$49.00
Visit FUZE Meeting
$29.00
Overall Rating
Ratings
Conferencing Features
Audio and Teleconference Features
Video and Webcam Features
Security Features
Help & Support
Ease of Use
 
Available Upgrades
Enterprise Version      Enterprise Large, Ultra GoToMeeting Corporate Professional   
Conferencing Features
Real-Time Screen Sharing
Record Meetings
 
Presenter Preparation Mode
 
  
Whiteboard Functionality
Max No. of Attendees 1000 124 1000 50 250 35 15 250 25 100
Public Chat
Private Chat
 
 
Optional Chat Moderation/Designation
 
Multiple Monitor Support
 
File Transfer to/from Audience
 
 
Leader-Synchronization
  
Video/Web Cam Integration
 
Wait List for Users Needing Support
 
  
User Profile Creation
 
 
Online Calendar and Meeting Scheduler
 
User Polling
 
  
Video Embedded VidScreen Sharing  
 
 
 
Program Security Features
128-Bit AES Encryption
 
Specific Application Sharing
User Authentication
 
 
Unique URL
Program Audio and Teleconference Features
VoIP
Call-in/Call-back
Toll-Calling
Audio Streaming/Broadcast
Full Duplex Support
 
Toll-Free Calling
 
Program Video and Webcam Features
Webcam Compatibility
 
Adjustable Resolution Settings
Adjustable Video Frame Rate/Output
  
 
Multi-Point Video Display
 
4 Upon Request  
Select Video/User Display
  
Program Pricing
Monthly
Free Trial
Per Minute
 
   
Per User
 
 
 
Annual  
 
 
Per Use  
 
   
 
Full License Purchase  
 
     
Technical Support/User Resources
Online/ PDF Manuals
Telephone Support
Email Support
Remote IT Support
  
Knowledgebase/FAQs Section
 
Chat Support
Tutorials  
 
Support Platforms
Windows 7
  
Vista
XP
Mac