Web Conferencing Review

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Why Web Conferencing?

The days of the perpetually traveling executive are coming to an end. With the growth of technology, businesses no longer have to fly in employees and managers for every quarterly meeting. With recent advances in web conferencing, business executives can now take part in stakeholder meetings from their phones or tablets. This progress and these services help companies increase productivity and save money.

Web conferences are different from webinars in a few ways. Webinars are meant to reach a large audience of mostly non-participating viewers. Web conferences are meant to cater to small groups and keep the floor open for communication and discussion. There is a cost to these conferencing services, although it's much less than the cost of transportation to hold face-to-face meetings.

Web conferencing services provide efficient scheduled and impromptu meetings to both large and small businesses. Finding the best online conferencing service will help you represent your business and establish credibility. These virtual meetings emphasize efficient and speedy communication. Our top-ranked, online-conference services are Onstream Media, InterCall and ReadyTalk. For more information about online meetings, check out our articles on web conferencing.

Web Conferencing Services: What to Look For

Web conferencing has become a common way to hold meetings for multi-office businesses and work-at-home employees alike. As internet communications have become faster and more reliable, due to new methods of data transfer and new telecommunications standards such as VoIP, web conferencing has grown from a wonky and difficult method of communication to a rich, real-time meeting medium. Web conferences can now incorporate webcams to simulate an in-person meeting, multimedia such as video presentations and whiteboard capabilities.

Despite the advances in web conferencing technology, not all programs are up to the job. Below are the criteria Top Ten Reviews used to evaluate the best web conferencing services:

Audio/Video
Any good web meeting should progress relatively error-free. We graded each service based on the software's ease of use and quality. The audio/video components of our reviews take into account which tasks you can perform while you are in the middle of a meeting. Features such as the ability to record a meeting, real-time screen sharing and remote desktop control are essential aspects of a good online conferencing service. You should also be able to pass off presenter controls to others and allow for participant annotation. A whiteboard feature allows presenters to draw and highlight images on a shared desktop image or a blank white screen. The participants must have the ability to comment and be recognized by the presenter and other participants.

A necessary feature for any web conferencing service is the addition of full duplex support. This support allows for communication and data at the same time. While it may sound like an obvious feature, it is required to have a quality web meeting. In addition, the most in-depth services will have an advanced preparation mode, webcam compatibility and broadcast streaming tools.

Features
Beyond the actual online meetings, the features that web conference software include contribute to making the meeting an easy process for the presenter and participants. Helpful tools include a meeting scheduler, application sharing and the ability to upload and transfer files to participants. As the internet has advanced, evolved and expanded, so too have its threats. Web conferencing software should offer seamless security, with user registration and authentication and end-to-end encryption – all while remaining firewall friendly. Consider whether you’ll need public and private text chat functions and if remote meeting participants will need a mobile app to join the call. Particularly for calls that include contractors or other participants not using company technology to log in, consider whether an application requires participants to download software.

Help & Support
Web conferencing is complicated. Even people with experience in teleconferencing and video conferencing may find themselves in need of assistance. Web conferencing programs should come with built-in help menus and systematic guides for every stage of a meeting, from initiation to termination. Web conferencing services should also provide helpful resources on their websites in the form of tutorials, guides, FAQs sections, knowledgebases, direct chat support and moderated forums. Many web conferencing providers also offer 24/7 support for meetings.

Web conferencing services are an efficient, cost-effective technology that’s a must for many businesses. It enables everyone from business owners to work-at-home employees and independent contractors to maintain steady communication with their employees, coworkers and peers.

 
 
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Rank #1#2#3#4#5#6#7#8#9#10
10-9  Excellent
8-6    Good
5-4    Average
3-2    Poor
1-0    Bad
Onstream Media InterCall ReadyTalk GlobalMeet MegaMeeting Adobe Connect Pro ClickMeeting FUZE Meeting GoToMeeting iLinc
Onstream Media InterCall ReadyTalk GlobalMeet MegaMeeting Adobe Connect Pro ClickMeeting FUZE Meeting GoToMeeting iLinc
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Lowest Monthly Price
Visit Onstream Media
Visit InterCall
Visit ReadyTalk
Visit GlobalMeet
Visit MegaMeeting
Visit Adobe Connect Pro
Visit ClickMeeting
Visit FUZE Meeting
Visit GoToMeeting
Visit iLinc
Ratings
9.83
9.28
9.15
8.90
8.25
8.13
7.98
7.88
7.38
7.20
10
9
8
7
6
5
4
3
2
1
10.00
10.00
8.75
9.50
8.75
10.00
8.13
10.00
10.00
8.75
9.38
8.13
8.75
7.50
8.75
7.50
8.13
10.00
9.25
6.25
8.75
7.50
7.50
10.00
8.32
6.25
7.50
7.50
6.25
8.75
 
Price Comparison
Monthly Price $35 $39 $49 45 $49 $55 $30 $69 $49 $39
Audio/Video
Ease of Use (%) 100 95 85 85 85 80 80 75 80 75
Call-in/Call-back
 
Toll-Free Calling
 
Whiteboard
Participant Annotation
 
Record Meetings
Extra Fee
Remote Desktop Control
Preparation Mode
 
VoIP
Real-Time Screen Sharing
 
Full Duplex Support
 
Webcam Compatibility
   
Audio Streaming and Broadcast
 
 
Features
Maximum Web Participants 1000 20 25 125 250 50 25 100 25 25
File Transfer
   
Encryption
 
Public Chat
Private Chat
 
Mobile App
 
 
Meeting Scheduler
  
Unique Meeting URL
No Participant Download
 
 
User Profile Creation
 
 
 
Specific Application Sharing
  
Polling
 
   
Post Call Reporting
   
 
Help & Support
Online Manuals
Phone Support
Email Support
FAQs
 
Live Chat
Remote IT Support
 
  
Operator Assisted Meetings
Extra Fee Extra Fee
Extra Fee
 
Tutorials