Adobe Connect Pro has combined its multimedia features to allow businesses and individuals an opportunity to present, demonstrate, teach, train and collaborate in a secure, real-time virtual environment. Adobe Connect Pro is a great product for web conferencing software, and as one of the better services available. By building upon its Flash technology, Adobe has managed to integrate audio, video, chat and advanced web demonstration and collaboration features that can be seen and heard by virtually everyone.
Adobe Connect Pro web conferencing has all the features that you will need for an effective web online meeting. You can use a telephone and video conference at the same time to present through whiteboards, lead sessions, interact with audience and more. It has all of the latest technology to help these tools be fast and sufficient. However, it does take a while to get comfortable with all of the options this web conference service offers. All of the tools can be overwhelming at first.
Adobe Connect Pro creates a conference room that audiences, co-hosts and participants can access through a unique URL. There, your participants will view slideshows, demonstrations and presentations with hosts lending audio commentary, highlighting information or sections using various tools and even delegating different responsibilities and tasks to designated parties such as answering questions from attendees or cueing different materials.
With integrated audio conferencing, hosts can control audio conference calls directly through the meeting room. There, you can schedule meetings and web and phone services will synchronize to ensure maximum proficiency. In addition, this web conference service offers toll free calling as well as toll calling and full duplex support. Moreover, with the development and refinement of VoIP technology, Connect Pro users can also use VoIP services in lieu of call-in/call-out or other telephone methods.
With Adobe Connect Pro’s Turbo Screen Sharing feature, which boasts an exceptionally low bandwidth consumption rate, rapid multi-media and video are displayed at real-time proficiency. Adobe Connect Pro web conferencing supports audio and video streaming, which are integral to any true web conference or interactive whiteboard session.
One of the weak points of Connect Pro is in its outsourcing of integration to Premiere Global Services, Avaya and Cisco MeetingPlace. However, this also enables hosts to shop around for better rates between the three companies, potentially saving them a considerable amount of money in the end.
Though Adobe offers Connect Pro licenses to businesses that wish to run it using their own servers, one of Connect Pro’s greatest strengths comes in the form of Adobe’s Connect Pro server, which provides 128-bit, end-to-end encryption and is DCTS JTIC certified.
To protect meeting spaces from security threats, Connect Pro web conferencing requires user authentication, taking additional steps to increase security by providing password strength optimizers for presenters and attendees alike.
With advanced controls, hosts and presenters can choose all levels of attendee access, from media files and voice privileges to select controls. In addition to this feature, Adobe Connect Pro web conferencing keeps full logs of meetings including date, time and source information and even audits them for potentially malicious use or data corruption.
Many online meeting tools are complicated. Though users with experience in teleconferencing and video conferencing will have less a learning curve, most users will likely need guides and resources to help them get started. Adobe Connect Pro web conferencing offers various help and support guides for trouble-shooting problems and making use of Connect Pro’s various features. The program also comes with optional step-by-step instruction covering every step of establishing and executing a web conference.
On Adobe’s official website there are several additional help and support options available, including moderated forums, PDF manuals and how-to-guides, a FAQs section, a knowledge base, training and certification portals and dedicated customer support and service portals that include telephone and email information for expedited response.
We were pleased to find that in-meeting technical support is available at all hours for Adobe Connect Pro web conferencing. This will put your mind at ease if you run in to trouble during an early morning call.
The online meeting tools can be a little tricky at first. We found that the starting and joining sessions was much more complicated than other web conferencing services we reviewed. We had most difficulties with inviting others to join the sessions because there are several steps that the host must complete in order to invite others to join the meetings.
Adobe Connect Pro web conferencing has set the web conferencing standard with Connect Pro, building on the strengths of its other ubiquitous multimedia software programs to provide a web conferencing suite that can be accessed and used by virtually anyone with an Internet-connected computer. It delivers a program that is seamless from beginning to end and is reinforced by expansive resources and help/support materials and portals.
