Where many web conferencing programs are better suited for presentations and demonstrations, others are better-suited for collaboration. iLinc falls into the latter category, offering countless interactive feedback tools like participation meters, polling, hand raise and other chat features, which give it an online learning and classroom bend more concentrated than other programs.
However, despite offering an impressive array of user feedback tools and innovative measurement tools like its patent-pending Green Meter, which calculates and reports reduced CO2 emissions produced as a result of web conferencing, iLinc is still nascent in its telephony and video/web cam integration, lacking a unified communication approach, making it necessary for clients to seek other telephony and video player providers.
Though iLinc lacks unified communications functionality, its tools and feature-set do make up this in part. With multi-point video display, application, desktop and region sharing, in-meeting interaction tools such as polling, hand raise and Question/Answer moderation, as well as host-friendly tools that measure participation and attendance, iLinc is fairly complete and true-to-purpose as a web conferencing program.
And, with native Mac compatibility, hosts and audience participants alike experience the same video, audio and on-screen information as Windows users, including remote support and keyboard shortcuts.
Despite lacking a unified communications approach, which requires users to find partners and compatible telephony and video communication modes on their own, the interface used to display videos, view presentations, conduct whiteboard sessions and learning modules is well-organized and provides for intuitive use.
Also, users can create unique profiles wherein photos, bio and contact information can be displayed.
iLinc operates using industry standard security protocols, both SSL and AES, and offers an impressive degree of firewall-friendliness without requiring additional plug-ins or add-ons.
ILinc offers several options for technical support, user training and general inquiry. In addition to instructor-led classes that range from precise functions to general program instruction and topically organized community forums, iLinc offers an in-depth FAQ section and additional telephone and email contact information for further technical support or inquiry.
As an interface and hub, iLinc is almost without comparison. It is intuitive, easy to use, well-organized, visually-appealing and fully customizable. However, without a unified communications approach, integrating various telephony, video and chat elements can be difficult and can often require the additional use of other service providers. Users seeking truly unified communications might look to Adobe Connect Pro, which is built upon Adobe’s other ubiquitous media and data applications.

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